Shipping policy
Shipping Policy
Thank you for shopping with us. We aim to process and dispatch all orders as quickly as possible.
Dispatch Times
All orders are dispatched within 2 working days of your order being placed.
Working days are Monday to Friday, excluding weekends and bank holidays. During busy periods, dispatch times may be slightly longer, but we will always do our best to get your order sent promptly.
Delivery Couriers
Orders are sent using Royal Mail, Evri, or DPD, depending on the size and weight of the order.
The courier used for your order will be selected at dispatch to ensure your items are delivered safely and efficiently.
Delivery Costs
Our standard delivery charges are:
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Orders under £25: Free delivery
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Orders over £25: £3.99 standard delivery
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Express delivery: £6.99
Express delivery options may be available at checkout depending on your order and delivery address.
Delivery Times
Delivery times may vary depending on the courier, your location, and the service selected at checkout. Once your order has been dispatched, delivery is handled by the chosen courier.
Order Issues
If your order has not arrived within the expected timeframe, please contact us with your order number and we will be happy to help.